With over a century of heritage and some of France’s best-known brands under its umbrella, Groupe Galeries Lafayette (Galeries Lafayette) remains a cornerstone of French retail. But even an institution needs innovation to stay agile.

For Galeries Lafayette, that philosophy of innovation is found within its indirect procurement team, which manages non-retail purchases such as HVAC systems, marketing services, and office equipment. In a group spanning several entities, including La Redoute, Galeries Lafayette and Louis Pion, this is no small task.

Indirect procurement may not deal with haute couture, but it’s critical to keeping stores running smoothly. With responsibility spanning Galeries Lafayette, La Redoute, Louis Pion, and more, the procurement team has to ensure every euro spent is optimised.

Market Dojo solutions have helped the group enhance traceability, unlock savings, and streamline collaboration, both internally and externally.

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“We use Market Dojo for RFQs and RFPs but it’s also great in terms of traceability, even for something like ergonomic tables for our warehouse… we go through Market Dojo to have a follow-up in one place. All the exchanges with suppliers and the business “ it’s all there, not hidden in [people’s] email boxes.”

Gavin Prévost, Acheteur at Galeries Lafayette