Becoming stronger during the pandemic 

By Alun Rafique, CEO, Market Dojo

As we see businesses move away from the direct impact of the Covid-19 pandemic and they continue to adapt and evolve to build their resiliency, the enquiries for how our technology can assist with increasing efficiency through managing data, mitigating risks and minimising costs, are still on the rise. We witnessed the organisations who had already adopted digital solutions to manage their supply chain, were able to react faster and implement their options to create a competitive edge. With a proactive mindset, these procurement professionals have the advantage.

The feedback we receive is that users are appreciative of how our eSourcing and supplier engagement solutions continue to meet their needs, being implemented with ease and speed. Gaining visibility of data to understand procurements’ exposure to risk and performance is an advantage from digitalising processes and a huge win for procurement departments.

From our recent Procurement Question Time virtual networking meeting, where like minded procurement professionals discuss challenges and best practices, we discussed objection handling around eSourcing. You can read more about it here. The conclusion was that the objections remain the same as they were over 20 years ago. At Market Dojo, we’re on a mission to demonstrate the value eSourcing can bring to procurement and businesses overall. Although our solutions are suitable for procurement teams in enterprise organisations, our flexible eSourcing solution is also designed to support the lone professional or SMEs, find out more about this in my recent interview.

What I am exceptionally proud of is the team at Market Dojo, who have demonstrated resilience and determination over the past 18 months. They have continued to look after our customers and our suppliers in the positive way they always do and our Net Promoter Score of 60 is a testament to this. As 2021 draws to a close, we continue to focus on helping procurement benefit from our technology within their day-to-day roles and in turn, to benefit their customers, allowing them the competitive edge.

December 7, 2021

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