Our latest product development launched last month called Quick Quotes has already had a great response by one our first license holders. Managing Director of Warren Services, Will Bridgman discusses his experience using Quick Quotes and the benefits it brings to his procurement team.
Tell me a bit about yourself and what you do?
My role is a Chairman at Warren Services. A family run engineering business formed by my parents 28 years ago. They started the business off in our garage and now we have 100 strong staff, over 80,000 square foot, working 24 hours a day with global leading engineering businesses.
All our processes are in house, we source all our own material. We offer high-pressure water cutting, laser cutting, punching aluminium and stainless steel fabrication. We are also involved in a range of industries from the food x-ray industry to the agricultural industry.
How did your procurement team manage your purchases?
We only have one person in procurement who procures all the materials. Before Market Dojo it was really becoming a bottleneck. We were just using the traditional method of email procurement, so the planners would load a job, it would go to procurement, they would look at it the next day and then we would email the suppliers to give us a quote. That quote we would get back in different formats, which might not have been fully defined, causing further delays and communication back and forth because there was no completion deadline. So we’d lose more time before ordering the purchase. Creating an inefficient and time wasting process.
We wanted a leaner business. We weren’t looking for cheaper products, we were looking to reduce the cost of procuring effectively and efficiently manage the purchasing process.
What do you think of Quick Quotes?
To be honest, with Quick Quotes it’s difficult to find reasons not to use it. My team think its great. We were worried everyone would say you send too much stuff but everyone’s feedback has been “we love it”.
What benefits did quick quotes bring?
A massive one for us, was having all the knowledge in a system. We wanted to reduce admin costs and not rely on the ERP system which is difficult to use for this. Having all information stored in one place is much more efficient.
The fact it’s auditable because everyone’s using that same system. If someone’s away the information can still be accessed.
Its Quick, obviously, but seriously it is quick. You don’t need to send loads of emails back and forth, I like to call it a ‘one page wonder’.
Overall, it is simple. Anyone in the business can leverage groups and knowledge databases. If you can use email you can use QQ.