Engage with a larger community

Knowledge Base & Community

Exclusive access to education, resources and networking opportunities with other Market Dojo customers

User Groups & Events

Our customers have the opportunity to meet in person or online to share ideas and gain advice

Webinars

Analyse your current process and receive best practice solution advice with our regularly hosted webinars

Newsletters

Stay on top of updates, new content and industry best practices by subscribing to our newsletter

Blog & Case Studies

Stay up to date with the latest insights and learn how others are benefitting from our solutions with in-depth case studies and articles

User Conference

Every 18 months, Market Dojo and Esker’s customers converge at Esker All Access Conference for three days of education, training, and networking

Embed Success into Your Procurement Transformation from Day One Get In Touch

Choose a Plan That Works for You

Standard

  • Access to online resources
  • Community Hub
  • Support Knowledge Base
  • Documentation and training

Silver

  • Dedicated CX Manager
  • Event template & dashboard assistance
  • Process improvement analysis
  • 2x Regular Check-ins, plus six-month and annual performance reviews

Gold

  • Up to 8x regular Check-ins, plus quarterly business reviews
  • An annual appraisal workshop
  • Up to 2 additional bespoke training sessions per year
  • Customer Advisory Board access

Compare Plan Features

CX Level & FeaturesStandardSilverGold
Tech Support
Phone, Email, Live Chat & Portal
Customer Community
Online Knowledge Base-
Invitation to Best-practice webinars-
Market Dojo User Conferences & Events-
Self-Service Resources
Tutorials & Videos
In-App Interactive Guides
On-demand webinars
Customer Experience
Introduction to CX Team-
Dedicated CX Manager-
Continuous Improvement
Regular Check-ins-
Bespoke Training-
Process Improvement Analysis-
Change Management Consultation-
Process & Solution Expertise-
Best Practice Advice-
Event / Template Creation Support-
Executive Support
Peer to Peer Collaboration--
Customer Advisory Board--
Multi-Year Partnership Commitment--
Customer Advocacy Support--
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Start Your Success Journey With Us Today

If you have any questions about how to harness the power of our Sourcing and Supplier Management tools or you would like to discuss your own procurement transformation journey, our experienced team are here to help.

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