Support

Access support resources to get the most out of our solutions

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Access our expert guides, videos and more using the search function.

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    Host (Buyer)

    Have a look at our frequently asked host questions from the most generic to the very specific.

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    Participant (Supplier)

    Have a look at our frequently asked participant questions from the most generic to the very specific.

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    Additional Product Support

    Live Chat

    Our Live Chat service is available on weekdays, typically from 08:45 to 17:00 GMT and CT zones. Real people (not robots) manage our Live Chat so feel free to ask us how we are!

    Help Dojo

    Click the ‘Help Dojo’ button to access interactive walkthroughs and guides to help you get the most of our software solutions.

    Knowledge Base

    Our knowledge base is filled with answers to common questions. You will need a free Market Dojo account to get started, which you can sign up to for free.

    Community

    Whether you wish to share best practice, ask other users for hints and tips or request advice on which categories work best at auction, our community page is here for you to get the most out of our tools.

    Resources

    Discover a wide range of guides, resources and expert blogs in our resources hub.

    Email

    Contact us at support@marketdojo.com We aim to first reply to emails within 3 hours and resolve the query within 8 hours.

    Telephone

    If you prefer to give us a call, we are available on weekdays, typically from 08:45 to 17:00 GMT and CT zones. During UK business hours, you can reach us on +44-1174-566-817 and during US business hours on +1-800-368-5283.

    Managed Service

    Allow our team to invite and expedite suppliers, review submissions for accuracy, conduct credit checks and pass on to final approvers.

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