Our Live Chat service is available on weekdays, typically from 08:45 to 17:00 GMT and CT zones. Real people (not robots) manage our Live Chat so feel free to ask us how we are!
Click the ‘Help Dojo’ button to access interactive walkthroughs and guides to help you get the most of our software solutions.
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Whether you wish to share best practice, ask other users for hints and tips or request advice on which categories work best at auction, our community page is here for you to get the most out of our tools.
Discover a wide range of guides, resources and expert blogs in our resources hub.
Contact us at firstname.lastname@example.org We aim to first reply to emails within 3 hours and resolve the query within 8 hours.
If you prefer to give us a call on +44 1174 566 817 for support. This is managed between 08:45 - 17:00 Monday – Friday, please be ready to let us know the email address for your account.
Allow our team to invite and expedite suppliers, review submissions for accuracy, conduct credit checks and pass on to final approvers.